Help Center

Help Center

Your Relationship Manager and team of servicing specialists are available to assist you.

In addition, our Client Service Center is available Monday through Friday from
9 AM until 5 PM at 305.858.6666. From outside the U.S., call collect 305.808.4010.

You may also send us an email

FAQ  QUICK LINKS

 

Order checks

ABA Routing Number

Zelle®

Online Banking Enrollment

Mobile Deposit

CALCULATORS
 


Answers to the most common questions

Most frequently asked

To reorder checks, place an order online by visiting this website or call our Client Service Center.
The Grove Bank & Trust ABA routing number is 066004600.
Please contact our Client Service Center at 305.858.6666 for assistance.

To stop payment on a check, log in to Online Banking or Mobile Banking and click the Stop Payments tab or contact our Client Service Center.

Yes. All personal and business deposit accounts are FDIC insured up to $250,000 per depositor, per ownership category. Learn more by visiting the FDIC website. When your deposit balance exceeds these limits, we offer options for additional insurance coverage. Please contact our Client Service Center for details.






Digital Banking and Online Services

To enroll your personal and business accounts in Online Banking, click here, select the type of account from the drop down menu, click Enroll and follow the prompts.
To set up online access to your Treasury Management services or Trust & Wealth account, please contact our Client Service Center.

To set up online access to your Investment account, click here, click Login at the top right of the screen, select Investment Account from the drop down menu, click Login, click Register Now and follow the prompts.

To enroll in Mobile Banking, click a badge below or visit your app store, download our mobile app to your device and follow the prompts to set up your mobile banking experience.

To set up mobile access to your Treasury Management corporate account, visit your app store and search for Grove Bank &Trust. Click on the Grove Bank &Trust Corporate app icon to download the app to your device and follow the prompts to set up your mobile banking experience.

To set up mobile access to your Trust & Wealth or Investment account, visit your app store and search for Grove Bank & Trust. Click on the Grove TotalWealth app icon to download the app to your device and follow the prompts to set up your mobile banking experience.

To deposit a checking using the mobile app, endorse the back of your check. Then, log in to the mobile banking app on your device, click Deposit checks. Then enter the amount of the check, click continue, click Capture check front and back and click Submit.
To learn how to use Zelle® with your personal account, click here.
To apply for a residential mortgage online, click here to review our loan options and follow the prompts to begin your application. You may also contact our Residential Mortgage department at 305.860.2753 for assistance.

To set up an online account to manage your Visa credit card, click here. After you enroll, you will be able to review your statement, pay your bill and analyze your spending online.



Credit and Debit Cards

To request a debit card, contact our Client Service Center or visit a branch.
To activate a new or replacement debit card, contact 1.800.290.7893, log in to Online Banking or Mobile Banking then click the Card Management tab, or contact our Client Service Center.

To change your debit card PIN, contact 1.800.290.7893, visit a Grove Bank & Trust ATM and tap the ”Change PIN" option, or contact our Client Service Center.

To report a lost or stolen debit card, contact 888.297.3416, or log in to Online Banking or Mobile Banking and click the Card Management tab, or contact our Client Service Center.
To apply for a personal or business Visa credit card, click here to browse options to select the card that’s right for you or your business. Then, simply click an Apply Now link to complete your online application.
To report a lost or stolen credit card, call 1.800.883.0131.






Financial Calculators






























We're here to answer your questions.
305.858.6666 or CustomerService@grovebankandtrust.com

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.